Kontakt: info@americanhome.de

Questions regarding ordering

The easiest way to order our products is to order online. But there are many other ways to give us your order!

By mail
Just print our order form or download it as PDF file (just rightclick and choose "Save as") Fill in your order and send it to:

Magdalena Reuter
Reinerzaustrasse 20
77773 Schenkenzell

Download: Order form

By Fax
Print the order form and send it to 07836-1356.


By telephone 
You can call us at 07836-336 from Monday to Friday from 9 a.m. to 13 a.m. 


You can pay...
- as new customer by payment in advance, paypal, cash on delivery or credit card (MasterCard/VISA )
- as regular customer in addition 14 days after delivery


Is there a minimum order value?
Yes, we have indeed a minimum order value because beneath the order value of 15 Euro it is not economical for us to proceed the order.

Why can't I pay on invoice as new customer?
Why do so many eBay-retailer and big mail-order companies not deliver on invoice? Unfortunately the payment behaviour of many customers is getting worse and worse. Here a little number to think about: The company InFoScore has in their database 7,3 millions of Germans that are'nt willing or able to pay. Each day this number grows by 15.000. That means that nearly every seventh order would be a "loss of receivables". To protect our honest customers, our company and our staff, we have to choose payment services that minimize the risk of non-payment.