Kontakt: info@americanhome.de

Questions regarding shipping

Delivery period

Most articles are in store and are being sent out within a few days. In case of delivery periods over two weeks you'll get a written confirmation with an exact delivery time. For special orders or goods that we do not have in store we have to ask for a little more patience. As most of our articles are imported from the US delivery periods from 6 to 10 weeks are possible. But you'll naturally be informed about the delivery period.


Standard

All standard deliveries are sent by GLS. Bulky parcels like rocking chairs, chairs and tables will be delivered by our forwarding agency. If delivered by forwarding agency the driver is according to §412.1 HGB only obligated to deliver to your address - but on the truck. In most cases the drivers will help you to bring the furniture into your appartment, but he is not obligated to do so.